Daily Operations for Employees (BD2 Edition)

1. In the HuaYoung TK portal, go to "Home" - "TikTok Shop" and click the "Invite & Outreach" button on the shop card.

1. Then click the "Targeted Invite" button on the page; a targeted invite wizard dialog will appear.

1. In the wizard's "Select Products" tab, click "Select Products" to add products.
2. Set parameters such as "Free Sample" and "Standard Commission".

1. Then click "Next" to enter the "Select Creators" tab.

1. In most cases, you can invite creators through the "Shop Creator Plaza".
2. Set filter parameters such as category and GMV, and enter the number of creators to invite.
3. Turn on "Precise Creator Match", and for the ignore rules, check the option to avoid duplicate invites.

1. Then click "Next" to enter the "Select Outreach Method" tab.

1. Enter a contact method.
2. In the message body enter the invite script. You can also click "Script Templates" to pick a pre-saved template, or click "AI Script Assistant" to let the system AI generate the invite script for you.
3. Here, remember to check "User Manual Tag" and enter: YourName_{MMdd}. This makes daily operations much easier later.

1. Then click "Confirm".

1. Go to "Creators" - "Team Creator Library" and filter the creators you need to message by tag (e.g., filter creators you invited on a specific day), or use the "Advanced Query" button for more complex queries.

1. Or you can go to "Creators" - "Dynamic Creator Pack" and click a pack you're interested in (such as creators with high followers who have already collabed).

1. Then, in the creator list, batch select creators and click the "Inbox Message" action in the action bar.

1. In the "Inbox Message" dialog, enter the message, choose a product card, etc., and check the "Do Not Duplicate" option to avoid sending duplicates.
2. Then click "Creator Storage Settings", check "User Manual Tag" and enter: YourName_Message_{MMdd}; this makes daily operations much easier.

1. Finally, click "Run Now" and the system schedules the task to run the flow.
2. Same as how you check the result after a targeted invite, in "Team Creator Library" you can use the tag created in the previous step, such as "John_Message_0818", to see the creators to whom you sent batch inbox messages on a given day, making subsequent operations easy.

1. Step 1: Configure the Email Sending Service

   In the HuaYoung TK system, go to "System Settings" - "Email Settings" and add a new email sending service. The system supports two email services:

   • Gmail: Recommended, because many creators leave Gmail addresses and Gmail-sent emails are less likely to be flagged as spam.
   • Other email services: Such as Tencent Enterprise Mailbox. You need to enable POP/SMTP and generate an app-specific password first, then select "Other" in the system to configure.

1. Step 2: Create an Email Template

   After configuring the email service, create an email template in the system and set the subject and body.

1. Step 3: Creator Info Update

   Use the creator's "Info Update" flow to fetch the creator's contact info, including email. For detailed steps, see the documentation: Creator Info Update (Scrape Creator Contact Info).

1. Step 4: Send Batch Emails

   In Team Creator Library, filter target creators who have provided an email address, choose the "Send Email to Creators" flow, and pick a created email template. The system will automatically send batch emails to these creators.

1. Step 1: Connect Phones and Instant Messaging Accounts

   The system supports phone-group-control for Android, iPhone, etc., controlling mobile instant messaging apps to prepare for the subsequent flow.

1. Step 2: Get the Creator's Contact Info

   Run the "Creator Info Update" flow in the HuaYoung TK portal; the system will automatically scrape the creator's instant messaging accounts and other contact info.

1. Step 3: Add Creators as Instant Messaging Friends

   Use the HuaYoung TK system to automatically add creators as friends on WhatsApp, Line, and other instant messaging platforms.

1. Step 4: Send Batch Instant Messages

   In the HuaYoung TK portal, select target creators, choose the "Send Instant Message to Creators" flow, set the message content, and the system will automatically send the message to the creators via the phone.

3.1.1 Creator Filter

First, in the "Creators" - "Team Creator Library" creator list, use the "Tag" filter at the top of the filter bar to filter out creators you are interested in claiming. For example, the user custom tag you created during targeted invite: wdm_TargetedInvite_0101, filter out the people you invited on January 1, and then claim these creators.

3.1.2 Claim Creators and Create a Collab Order

In the earlier guide, we know that creator-BD collab has two scenarios:

Scenario 1 (a single creator can only be assigned to one BD at the same time) uses the creator's "Follow-up owner" attribute to record the collab and the BD's performance. Scenario 2 (a single creator can be assigned to multiple BDs at the same time, and split by product) has more complex collab relationships. The single "Follow-up owner" attribute is not enough to describe multi-dimensional info (which shop, which product, which time period), so a "Collab Order" is needed to record these details and performance.

Now, let's first claim the creator and create the collab order to record the various dimensions of the collab with the creator.

1. Click the "Claim" icon in the "Actions" column on the right of the creator list.
2. In the dialog, check "Create a collab order for this claim".
3. Click the "Add Product" button and select the products you are responsible for.

1. First filter by follow-up owner to find the collab orders responsible by that BD.
2. Use tags to view collab orders in different states.
3. Click the "Details" icon in the "Actions" column to view the collab order details and make adjustments.

1. Step 1: Enter the shop that needs approval

   On the "Samples" - "Sample Approval" page, click "Enter Approval" on the right of a shop.

   

   Notes:

   • The current sample information is the sample requests fetched during the last shop info sync. So if the last sync was a long time ago, run "Shop Info Sync" to fetch the latest sample requests.

1. Step 2: Filter the samples you need to handle

   You can see the details of each sample. Then use the "Tag" filter to list the samples of creators you invited.

   

   Tips:

   • Click the "Fields" button on the top right to display the most decision-relevant information (such as GMV, follower count, and other fields) in the current view.
   • Click the "Advanced Query" button on the top right to filter samples that need to be handled across multiple dimensions.

1. Step 3: Approve the Sample Request

   Now you make an "Approve", "Reject", or "Hold" action for each sample request. This forms several tasks, temporarily stored in the task drawer at the bottom right. If you change your mind, you can also enter the "Task Drawer" to cancel a specific approval and return to the pre-approval state.

   

   Tips:

   • When you don't want to send a sample, generally you don't choose "Reject", but "Hold". Once its expiration time is reached, the sample request is gone.

1. Step 4: Execute the Flow

   Click the "Task Drawer" in the bottom right, check the approval tasks you just made, and click "Batch Run". The system will then actually start executing the flow and complete the approvals.

   

1. Step 1: Filter and Query

   Use the filter conditions at the top of the page (apply time, status, shop, creator tag, etc.) to quickly locate the sample records you need to focus on. A common practice is to filter by tag for samples of creators you invited.

   

1. Step 2: Track Sample Status

   Use the status tabs on the page to quickly lock on to sample records at different stages and focus on their state.

   

   Recommended focus by stage:

   Status	Need Attention	Description
   Pending Shipment	✅ High priority	Sample approved but not yet shipped. Arrange shipping and log the tracking info ASAP to avoid the creator waiting too long.
   Shipped	✅ Needs attention	Sample shipped. Track the logistics to ensure normal transit.
   Pending Output	✅ High priority	Sample received but the creator has not produced a selling video or live stream yet. This is a key fulfillment stage. Push the creator to produce quickly.
   Content Count <3	✅ Needs attention	The creator has produced content but fewer than 3. There is still room to expand the collab; push for more content.
   Completed	⚠️ General	The sample flow is done. Review output effect and order data periodically.
   No Output in 10 Days	🔴 Critical	No content produced within 10 days of sample sign-off; this is fulfillment exception. Follow up immediately to find out why.
   Cancelled	⚠️ General	Sample request rejected or cancelled. Check occasionally for any misoperation.

   Tips:

   • Use "Fields" on the top right to display more fields you care about.

1. Step 3: Batch Operations

   Perform batch operations such as sending inbox messages or instant messages to creators at a certain sample stage.
   
   For example, for creators with no output in 10 days, batch select these creators, then click "Batch Operations on Creators" and choose to send an inbox message or instant message.

   

When you run the "Shop Info Sync" flow, it fetches the selling videos creators produced for you into the HuaYoung TK system. You can view the video view data, authorization status, selling performance, and more here.

For daily operations of "Creator Selling Videos", you should focus on the following:

1. Step 1: Filter and Query

   Use the filter conditions at the top of the page to quickly filter and query creator selling videos.

   

1. Step 2: Update Video Data (View Count, Like Count, etc.)

   Video view count, like count, etc. change dynamically. You need to update these regularly to prepare for subsequent operations.

   1. Since video like and view counts cannot be queried in the TikTok Shop backend, they must be queried from www.tiktok.com. Browsers like Ziniu and Zhanfu generally cannot access this site, so video info update requires a preparation step to set up the browser profiles used for video info update. See the reference documentation: Video Media Info Update
   2. Batch select the videos to update media info for and click "Media Info Update" at the bottom.

   

   Notes:

   • The "browser profile" required for the media info update flow is the one you prepared in the previous prep step.

1. Step 3: Analyze Video and Data

   1. The video list shows each video's selling creator, orders, CVR per 1,000 views, and selling products. You can use "Fields" on the top right to display more fields you care about.
   2. Click the video thumbnail or title to see detailed information, including:
      • Video heat trend chart: view, like, and comment trends over the last 30 days
      • Video playback and download: view the selling video directly in the browser in HuaYoung, and download if needed

      

1. Step 4: Check Authorization Info

   For videos you want to run ads on, you need to focus on their authorization status:

   • If authorization status is "Pending" or "Unknown", select these videos and click the "Authorization Info Update" button at the bottom to query the latest authorization info
   • For videos with authorization type "Ad Code" but authorization status "Unauthorized", you need to ask the creator for the ad code. Once the video is about to go viral, you can immediately run ads without delay chasing the ad code at the last minute.

   

   Notes:

   • For details on video authorization types and statuses, see the reference documentation: Video Authorization Types and Statuses