Shenzhen ThinkonCloud Technology Co., Ltd. (hereinafter referred to as "we") deeply understands the importance of your information to you and will do its utmost to keep your information safe and reliable. We are committed to maintaining your trust in us and uphold the following principles to protect your information: the principle of consistency of authority and responsibility, the principle of clear purpose, the principle of choice and consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. At the same time, we commit to adopting security protection measures aligned with mature industry security standards to protect your information.
Before using any HuaYoung products or services, please read and understand this Privacy Policy carefully, and only use the relevant products or services after confirming that you fully understand and agree to it. Once you click agree, confirm, or start using any HuaYoung products or services, you indicate that you have fully understood and agreed to this policy.
HuaYoung will only collect and use your information for the following purposes stated in this policy:
1. Account and login information: When you register for or log into a HuaYoung account, we collect your account name, password (stored in encrypted form), mobile phone number, or email address for identity verification and account security management.
2. Store authorization information: When you authorize HuaYoung to access your e-commerce store, we obtain basic store information (such as store name and store ID) and the relevant authorization credentials (such as a token) to perform functions on your behalf, including sending invites, private messages, private-messaging order buyers, and clearing invalid plans.
3. Operational data: When you use HuaYoung to export invitation records, private message records, and private-message order buyers, we access and process the relevant business data to generate usable export files or operation results for you.
4. Creator-related information: When you use the creator management features, we need to obtain the fulfillment data of the store creators. At the same time, during the continuous provision of services under the agreement, we integrate and aggregate the creator information officially made public by the platform, upload such public information to cloud servers for storage, and provide the full creator database and creator management services to users who have obtained valid and lawful authorization.
5. Device and log information: To ensure the software operates normally and to troubleshoot issues, we may collect technical information such as your device type, operating system version, software version number, network environment, and operation logs.
Special note: Core store business data is stored only on your local computer. We do not upload it to our servers, nor do we use it for any purpose other than those described in this policy.
1. Cookie
To ensure the software and the website operate normally, we store small data files called Cookies on your computer or mobile device. A Cookie typically contains an identifier, the site name, and some numbers and characters. It is used to store data such as your account ID and token to verify the validity of your login.
We do not use Cookies for any purpose other than those described in this policy. You can manage or delete Cookies according to your own preferences. If you clear them, you may not be able to use the services or corresponding functions we provide that depend on Cookies.
2. Web beacons and pixel tags
In addition to Cookies, we also use similar technologies such as web beacons and pixel tags on our website to understand your product or service preferences and improve the customer service experience. If you do not wish to be tracked in this way, you can unsubscribe from our email list at any time.
3. Do Not Track
If your browser has the Do Not Track function enabled, all of our websites will respect your choice.
1. We have adopted security protection measures that meet industry standards to protect the information you provide and prevent data from unauthorized access, public disclosure, use, modification, damage, or loss. These measures include but are not limited to: using SSL encryption for data transmission and HTTPS for secure access; using encryption technology to ensure data confidentiality; deploying access control mechanisms to ensure that only authorized personnel can access the relevant information; and regularly conducting security and privacy protection training to enhance employee awareness of information protection.
2. We take all reasonably practicable measures to ensure that information unrelated to the services is not collected, and retain your information only for the period necessary to achieve the purposes described in this policy, unless the retention period needs to be extended or is permitted by law.
4. The Internet is not an absolutely secure environment. We strongly recommend that you do not send sensitive store information through unencrypted email or instant messaging, and that you use complex passwords to help keep your account secure.
In accordance with the relevant laws, regulations, standards, and common practice of China, we guarantee that you may exercise the following rights with respect to your information:
1. Deleting your information
In the following circumstances, you may request that we delete your personal information:
- Our processing of your information violates laws or regulations;
- We collected or used your information without obtaining your consent;
- Our processing of your information violates the agreement with you;
- We no longer provide our products or services to you.
After you delete information from our services, we may not delete the corresponding information from our backup systems immediately, but we will delete it when the backup is updated.
2. Changing the scope of your authorization and consent
For information collected additionally, you may give or withdraw your authorization and consent at any time. After you withdraw your consent, we will no longer process the corresponding information. However, your decision to withdraw your consent will not affect the information processing activities previously carried out based on your authorization.
3. Restricting automated decision-making by information systems
In certain business functions, we may make decisions based on non-human automated decision-making mechanisms such as information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appropriate remedies.
4. Account cancellation
How to apply for cancellation: In the HuaYoung Client, you can click "Log Out" to find the "Account Cancellation" entry and submit a cancellation request following the system prompts. You may also cancel by sending an email to the official customer service mailbox support@szdamai.com, with the application containing identity proof, account information, and the reason for cancellation.
Cancellation conditions: The account for which cancellation is requested must meet the following conditions: the account is in normal use, with no risk of being stolen; the account has no incomplete transactions, unsettled payments, or unresolved disputes; and the account is not involved in any violation of platform rules or laws and regulations. If any of the above unresolved matters exist, the system will prompt you to handle them first, and the cancellation process can continue only after the conditions are met.
Review and processing time: We will complete the review within 3 business days after receiving the cancellation request. Once the review is approved, the account will immediately enter the cancellation process. During cancellation, we back up the data in your account and retain it for the period required by relevant laws and regulations, after which the data will be deleted or anonymized in strict accordance with security standards.
Consequences of cancellation: After account cancellation is complete, you will no longer be able to use this account to log into HuaYoung. All personal information in the account (including but not limited to account profile, outreach creator records, order records, etc.) will be deleted or anonymized and cannot be recovered. All rights and interests associated with the account (such as membership benefits and virtual assets) will automatically become invalid. Before applying for cancellation, please consider carefully and properly handle any important information and related rights and interests in your account.
Special reminder: Account cancellation is an irreversible operation. Please confirm that you fully understand the consequences of cancellation before submitting the request. If you have any questions, please feel free to contact our customer service.
5. Responding to your above requests
To ensure security, you may need to submit a written request or prove your identity in other ways. We may first ask you to verify your identity before processing your request. In principle, we will respond within fifteen business days. For reasonable requests, we do not charge fees in principle; however, for repeated requests that exceed reasonable limits, we will charge a certain cost fee as appropriate.
In the following circumstances, we will not be able to respond to your request:
- It is related to fulfilling obligations stipulated by laws and regulations;
- It is directly related to national security or defense security;
- It is directly related to public security, public health, or major public interests;
- It is directly related to criminal investigation, prosecution, trial, and execution of judgments;
- Responding to the request would cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
- It involves trade secrets.
The personal information we collect and generate within China is stored on servers located within China. We do not transfer your personal information outside of China.
We retain your personal information for the period necessary to provide our products or services. After the necessary period has expired, we delete or anonymize your personal information.
HuaYoung mainly provides e-commerce operation tool services to adult users. We do not actively collect personal information from minors under the age of 18. If you are a minor, please read this policy accompanied by a guardian and use our services only with the consent of your guardian.
Our Privacy Policy may change. Without your explicit consent, we will not reduce the rights you are entitled to under this policy.
When you log in or use HuaYoung, we present the updated policy to you through push notifications, pop-ups, and other forms. For material changes, we also provide more prominent notices. Material changes referred to in this policy include but are not limited to:
- Our service model undergoes material changes;
- We undergo material changes in ownership structure, organizational structure, and other aspects, such as owner changes caused by business adjustments, bankruptcy, mergers, and acquisitions;
- The main objects of information sharing, transfer, or public disclosure change;
- Your rights regarding participation in information processing and the way you exercise them undergo material changes;
- The responsible department, contact information, and complaint channels for handling personal information security change.
If you have any questions, comments, or suggestions about this Privacy Policy, or if you need to exercise your relevant rights, please contact us through the following means:
Contact email: support@szdamai.com
We will respond within fifteen business days after receiving your request.
